Having trouble accessing some of your favorite websites and services today? You’re not alone, as a huge swath of the internet has been experiencing issues with outages reported across numerous sites.
Amazon’s AWS service is to blame as it’s experienced severe disruption, which has had a huge knock-on effect to hundreds, if not thousands of services. Amazon’s own services, such as Alexa, Ring and Prime Video, were experiencing problems, as well as big names from around the web.
Amazon’s AWS outage has been ongoing for over eight hours, and Amazon is still investigating issues.
The good news is, Amazon has said it’s “identified a potential root cause for error rates” and is seeing “significant signs of recovery”, which hopefully means a fix is rolling out.
AWS internet outage: the story so far
- 10:03 AM PDT: “We continue to apply mitigation steps for network load balancer health and recovering connectivity for most AWS services.” This disruption has now been going on for more than 10 hours.
- 09:13 AM PDT: Amazon says it’s “seeing connectivity and API recovery for AWS services”
- 08:48 AM PDT: Good news! Amazon has “narrowed down the source of the network connectivity issues that impacted AWS Services.”
- 08:04 AM PDT: More investigations required by Amazon, as it looks into connectivity issues
- 07:29 AM PDT: Amazon confirms connectivity issues for users.
- 07:14 AM PDT: Uh oh! Things look like they’re getting worse. “We can confirm significant API errors and connectivity issues across multiple services in the US-EAST-1 Region.”
- 06:42 AM PDT: Amazon confirms it’s “still experiencing elevated errors for new EC2 instance launches.”
- 05:48 AM PDT: Amazon says it’s “making progress on resolving the issue with new EC2 instance launches in the US-EAST-1 Region.”
- 05:10 AM PDT: More successful actions as Amazon continues to work through the recovery process.
- 04:48 AM PDT: Amazon confirms plenty of services are still impacted while it continues to fix the issue.
- 04:08 AM PDT: Amazon says it’s “continuing to work towards full recovery”
- 03:35 AM PDT: “The underlying DNS issue has been fully mitigated, and most AWS Service operations are succeeding normally now”
- 03:03 AM PDT: Services continue to recover as Amazon continues “to work towards full resolution”
- 02:27 AM PDT: “We are seeing significant signs of recovery” Amazon notes. Thank goodness.
- 02:22 AM PDT: Amazon says it’s “observing early signs of recovery for some impacted AWS Services”
- 02:01 AM PDT: Amazon says it’s “identified a potential root cause for error rates”
- 01:26 AM PDT: Amazon says it “can confirm significant error rates for requests made to the DynamoDB endpoint in the US-EAST-1 Region”
- 12:51 AM PDT: Amazon confirms “increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region”
- 12:11 AM PDT: Amazon confirms it’s “investigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region”
How long will the AWS outage last?
That’s the million dollar question, and the short answer is: we don’t know. So far, today’s issues have been going for over 10 hours, making it Amazon’s biggest AWS outage in a decade.
From our research looking at previous AWS outages, the previous longest outage of the past 10 years came in August 2019 when services went down for eight hours.
But there is light at the end of the tunnel, with Amazon saying it is recovering services. Things are still not perfect though, and problems persist across the web.
AWS internet outage live blog
LiveLast updated October 20, 2025 7:47 AM



